Customer Testimonials

 

 

We, as the SURMELI HOTELS CHAIN filled 35 years in the hospitality sector, would like to submit our special thanks and appreciation to Mr. KUBAK, Mrs. TURKYILMAZ and to all SERVUS team for their close attention and professional support they provided in the STAR (reorganization and quality) Program.

Eda SURMELI
Vice President
Surmeli Hotels

We would like to thank SERVUS for their consultancy support they provided in our potential projects at the field of tourism.

Serkan Mekikoğlu
Project and Business Development Manager
Alarko Tourism Group

I would like to thank SERVUS, especially for their considerable value adds to the Turkish Hospitality Industry through their Education Services.

Yılmaz Tecmen President ICVB-Istanbul Convention & Visitors Bureau KALYON Hotel

 

"I like to take herewith the opportunity to thank you Mr. Kubak and Servus for your efficient and professional assistance in recruiting the vacant position of executive chef. It has been indeed a pleasure to work with you considering the fast and adequate services we have received. We are looking forward to continue our successful partnership in future hospitality related issues with Servus"

Richard Appelbaum General Manager Mövenpick Hotel Istanbul

 

 

Whilst we started to work with SERVUS, our aim was to provide the permanence of the systems we have constructed and developed, and also to preserve standards. We had the purpose of examining our systems, through the eye of the customer and creating an unconditional customer satisfaction. Our company BTA has been seriously working with its professional staff (600) in order to preserve and maintain its quality and ensure customer satisfaction and achieved considerable succeess. Needless to say that, every structure has parts to be improved, so do we. The companies which ignored this fact had short-term successes and couldn't protect their standards since they couldn't look through the eye of the customer. These companies had serious problems. We can give several examples of such companies which had good openings but then started to fail. With this perception, SERVUS group has added an extra value to our BTA system. Thanks to its experienced, knowledged, skilled and professional staff. SERVUS contributed to our company BTA by its attitude which never omits the importance of motivation, sharing and team spirit. SERVUS is a disciplined, self-sacrificing group which continuously investigates and gives full weight to the corporate aspects of the company. We had a very successful and an exciting work period with SERVUS. I am glad to recommend it to all my colleagues and friends who are in tourism sector or dealing with food and drink or hotel business.

With Regards, Sadettin Cesur BTA Catering Services - Airport Hotel General Manager

Dear Mr. Kubak,

We wish to thank you on behalf of the management of the Blue Lagoon for your assistance and cooperation during the term of your service with us. It was a pleasure doing business with you and your support was extremely valuable to us.

We wish you all the best in your future and with our hopes to keep hearing your good news.

Sincerely yours,

Said Zaim, Vice President , Unexim Group

Dear Mr. Kubak,

I would like to congratulate you for being accepted as a member of ISHC. It is a great honor to be a member of such an important association.

It is an inevitable fact that Servus, with its background, expertise and enthusiasm, has made a good impression in the tourism industry. Hereby, I would like to thank you and Servus International Hotel Development & Management for the contributions you have made Turkish Tourism Industry.

My congratulations and best wishes for your success.

Best regards, Aşkın Yücelsin, Director of Sales & Marketing