Asset Management & Operational Advisory
SERVUS Asset Management & Operational Advisory Services helps you get the most out of your hotel investment.
THE HOSPITALITY INDUSTRY'S CHALLENGE
No two hotels can ever be exactly alike, if for no other reason than the differing personalities of their employees. Of course, there are many more idiosyncrasies than the makeup of employees to each hotel's operation.
To succeed in an every competitive market, a hotel must be able to identify and act on the characteristics and needs that make it different from other hotels. It is necessary to identify its strengths and weaknesses, and its ever-changing challenges.
While no two hotels are exactly alike, most hotels do share one trait: the need to attain the desired result, namely increased profitability, smoother operations and optimum asset value.
THE SERVUS CLIENT
If you are not satisfied with your hotel's financial performance, or if you want the very best performance for a property you are purchasing, turn to us for all the right answers. Our team of experts can focus on the smallest details of a hotel's operation and bring improvement to that area.
Perhaps you lack expertise in an area of management of a hotel property without being aware that improvement is possible. SERVUS can analyze every aspect of your building and operation to find areas for strengthening and improvement.
THE SERVUS SOLUTION
SERVUS Asset Management & Operational Advisory Services always keep sight of top profitability, optimizing asset value and well-refined operations. Our services tailor a comprehensive program that helps each property achieve the best possible bottom-line results.
We can improve hotel performance at the top line or at the bottom line. Our team can show your sales personnel ways to attain results that will fill guestrooms and meeting rooms.
Identifying uncontrolled expenses is key to a hotel's well being and we will be able to show you where money is unnecessarily flowing out of your property.
Our clients are very diverse and range from corporate organizations owning or managing more than one asset to individual hotel owners to government agencies.
THE SERVUS TOOLS
We provide the highest quality asset management and operational advisory services available in the hospitality industry. Our services are designed to meet the specific needs of each client and each property. The focus is on improving profitability and value of the hotel asset.
SERVUS Asset Management offers a complete range of value-enhancing services. Our team is qualified to provide these services because our firm has a combination of hotel analytical knowledge and extensive operational experience. We know what strategies and management practices result in increased cash flow and asset value.
We have complete expertise in all areas of hotel operations and can assist in evaluating entire properties or specific divisions. We then provide specific recommendations and strategies to enhance the operation, whether it is financially or procedurally.
We offer two levels of operational evaluations:
The SERVUS Performance Check-Up is a three- to four-day evaluation of market positioning, as well as an internal expense review for each of the hotel's operating departments. Thus, we can identify key impact areas in the operation, and furnish you with strategies that focus on increasing revenue and decreasing expense.
The SERVUS Comprehensive Operational Evaluation and Review is an analysis of the hotel asset. It takes 10 to 15 days and includes a study of all operating manuals, sales and marketing plans, financial history, budgets, policy and procedure manuals, labor agreements and resumes of key managers. We then work on-site conducting interviews with every manager and department head, and some line employees in order to determine the range of responsibilities and the procedures used in doing their jobs. This is followed by an analysis of systems and controls at the hotel, and an evaluation of the revenue-generating capabilities of the asset, cost-containment procedures, cash-flow targets and goals.
